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At approximately 15:20 BST we observed disruption on our network to routes in the UK / Europe. One of our backhaul providers was undergoing emergency maintenance at the time, however this should not have been service affecting as it was a backup circuit. As the maintenance began, we noticed errors on the backup link with […]
Summary: A problem was noticed with the Plesk control panel related to a mariadb package. The package in question was updated which appears to have caused further updates. Both machines are being rolled back to their last snapshots (approx 3am) and will be back online around 09:30 this morning. We’re keeping the original disks for […]
Microsoft have made changes to their license program for Microsoft 365 with the new commerce experience (NCE) bringing changes to how licenses are ordered and provisioned. As part of this change all legacy licenses need to be migrated to NCE and Blacknight will be migrating all customers licenses in the coming days. This will happen […]
There are a number of devices alerting for temperature thresholds in the BT data centre suites. On site facilities engineers have informed us that there is a power issue with the cooling system which they now appear to have partially rectified. We are seeing temperatures dropping to normal levels and no devices appear to have […]