Summary: On Thursday 24/6 between 10:00am and 12pm our DNS Manager will undergo essential works. It will not be accessible to customers for the duration of the upgrade. What: In order to facilitate the move of DNS manager between servers, operating systems and updated php versions we need to take it down for a 2 […]
Author Archive | Paul Kelly
Summary: We are investigating an issue when sending email on shared, returning an error: wrong response from throttling daemon This is being investigated by our engineers and an update will follow shortly. Update: 11:17am this issue is resolved. The mail servers briefly lost communication with a daemon used for email accounting purposes.
*Ongoing Sunday 23/5/2021* Summary: Starting around 11am this morning we started seeing a large DDoS inbound facing a specific customer. However this is affecting our international connectivity as it has filled our links with our Transit providers. On Going Efforts: We’re working with carriers and our network team are rejigging some routes within the network […]
Our backend storage subsystem used for shared hosting is currently under pressure and is unable to deal with all the requests from customers.We engaged our storage vendor last Friday and we performed a live failover last Friday night to the secondary node. As a result performance was relatively ok Monday, Tuesday and some of Wednesday […]