Summary: A backend storage service needs to be restarted urgently and this can’t be done online, it requires that we shutdown the email services for mail.blacknight.com for up to 60 minutes. When: This work will take place tonight Tuesday 24th of August between 22:00 and 23:00
Author Archive | Paul Kelly
Summary: On Thursday 24/6 between 10:00am and 12pm our DNS Manager will undergo essential works. It will not be accessible to customers for the duration of the upgrade. What: In order to facilitate the move of DNS manager between servers, operating systems and updated php versions we need to take it down for a 2 […]
Summary: We are investigating an issue when sending email on shared, returning an error: wrong response from throttling daemon This is being investigated by our engineers and an update will follow shortly. Update: 11:17am this issue is resolved. The mail servers briefly lost communication with a daemon used for email accounting purposes.
*Ongoing Sunday 23/5/2021* Summary: Starting around 11am this morning we started seeing a large DDoS inbound facing a specific customer. However this is affecting our international connectivity as it has filled our links with our Transit providers. On Going Efforts: We’re working with carriers and our network team are rejigging some routes within the network […]