Summary: A backend storage service needs to be restarted urgently and this can’t be done online, it requires that we shutdown the email services for mail.blacknight.com for up to 60 minutes. When: This work will take place tonight Tuesday 24th of August between 22:00 and 23:00
Summary: We are investigating an issue when sending email on shared, returning an error: wrong response from throttling daemon This is being investigated by our engineers and an update will follow shortly. Update: 11:17am this issue is resolved. The mail servers briefly lost communication with a daemon used for email accounting purposes.
Summary: Today at around 16:10 the NFS traffic destined for our mail storage system dropped complete from it’s usual 1000Mbit/s to less than 50Mbit/s – at this point our mail servers began queuing NFS reads/writes and we started seeing a backlog in logins, email sending etc. Thus resulting in very slow performance and eventually the […]
We will be making some changes to the load balancer in front of our Hosted Exchange platform tonight at approximately 11pm. The maintenance is expected to take no longer than 15 minutes. During that time we expect minimal disruption to Hosted Exchange services but it’s possible that connectivity to some services may be disrupted for […]