Our engineers are investigating an issue on our Hosted Exchange platform where some users are experiencing difficulty authenticating or accessing their mailboxes. We will update this post as soon as we have more information. Update : 09:10 We have stabilised the Hosted Exchange platform and all services should be accessible now – Our engineers […]
Summary: On Wednesday 11th between 03:00 and 09:00 approx we installed a major update on our CP. We ran over our maintenance window and we were unable to install a number of hotfixes. Our intention is to install them tonight / tomorrow morning in the timeframe of 05:00 – 07:00 Thursday 12th. Unlike the main […]
Summary: Our backend platform is being upgraded from v7.2 to v7.3 which brings some performance improvements. Most will not be noticable to our end users. However this is a precursor to v7.4 which brings GDPR updates which will be installed in May once it’s available. What is affected: The ability to single sign on into […]
The shared database server mysql3792.cp.blacknight.com will be taken offline for a maintenance window at approx 11pm, Friday 9th March to perform essential works. This maintenance is expected to last between 1-2 hours and databases will be periodically unavailable during this time.