We are scheduling an emergency maintenance window to upgrade the software on two firewalls in Citywest. These firewalls are used for part of our shared hosting platform. The firewalls are clustered and will be failed over twice during the maintenance window. Date: 2016-08-10 23:00 – 2016-08-11 01:00 IST Data Centre: BT Citywest Impact: Two outages of up to 30 seconds. […]
Update: This have been postponed till 4:45PM on Wednesday the 10th of August. The server will be brought offline to facilitate a hard drive replacement. Approximate downtime of 15 minutes is expected. Affected Linux web servers: pemlinweb32.blacknight.com 81.17.254.44 81.17.255.91 81.17.255.121 81.17.255.146 81.17.255.95 pemlinweb33.blacknight.com 81.17.254.48 81.17.255.48 81.17.255.50 81.17.255.57 81.17.255.58 81.17.255.62
The Windows Shared Hosting server pemwinweb15 is currently offline, an engineer is working to get the server back online as soon as possible. We will update this post once we have more information. Update 14:30: Server is back online Update 11th August 06:00: The server is offline as a chkdsk scan completes.
We will be performing essential maintenance on our mailserver cluster, starting at 7am, Friday the 29th of July. All shared email will be affected, including smtp/pop/imap, altmail and Open Exchange webmail clients. These services will be unavailable for the duration of the maintenance window. We estimate this work will take approx 1 hour to complete.