Blacknight will implement a Network Operations Freeze for the Christmas and New Year period 2023/2024 commencing 17:00 on Friday December 15th 2023 until 8:00 am Tuesday January 2nd 2024, with a cooldown period commencing close of business Friday 08th December. During the Network Operations Freeze only emergency maintenance will be permitted on the Blacknight network. […]
Summary: mail.blacknight.com is moving to a new end point that will support the latest and greatest TLS protocol, 1.3. We will support TLS 1.0, 1.1, 1.2 and 1.3 initially. This is in order to ensure minimum disruption to customers. In the future we will remove support for 1.0 to 1.1 and support 1.2 and 1.3 […]
We are currently seeing imap issues on our shared hosting platform affecting imap users and webmail users (webmail.blacknight.com). Engineers are investigating and we will update this post as soon as we know more. Update: services have been restored and we are continuing to monitor IMAP closely just in case.
We are scheduling a maintenance window to replace a line card in a core router in BT Citywest. This maintenance window will impact connectivity to a number of services for the duration. Services in BT Citywest should be considered at risk during this maintenance window. Customers may experience brief periods of packet loss and increased […]