We are currently experiencing issues with mail flow on our Hosted Exchange platform. This is an unforeseen issue and is currently being investigated by our team. However, as this platform is already end of life and several service termination emails have already been issued to remaining tenant admins, we strongly urge admins to use this […]
Author Archive | Kieran Kenny
Shared Email Hosting Issue – mail.blacknight.com
We’re currently experiencing an issue with our Qmail shared email hosting service, affecting mail.blacknight.com. Engineers are actively investigating. Update: 01:10: Mail services are back online. The NFS server crashed around 22:35~ which meant the storage for the mail servers stopped working. This meant we stopped being able to accept new email (which was queued and […]
Shared MySQL server issue
Four shared MySQL database servers are out of service at the moment due to an unexpected issue. We’re working to restore service urgently. Servers affected below: pemmysql29-bk3 pemmysql30-bk3 pemmysql31-bk3 pemmysql32-bk3 Updates to follow… Update @ 14:15 – all four MySQL nodes are back in service.
Issue on two shared MySQL database nodes
Two shared MySQL nodes encountered difficulty this morning, namely: pemmysql30-5pemmysql31-5 We’re currently investigating the issue. MySQL on these nodes may be unavailable until resolved. Update to follow… UPDATE: Normal service was restored at 07:47