Summary: In order to facilitate a patch on our storage system and to implement some changes to the configuration that require a reboot we need to take shared hosting email down for between 1 hour and 1.5 hours on Friday 17th starting at 22:00. What is affected: smtp/pop/imap services for all shared hosting accounts hosted […]
Archive | Email
Issues with our shared email service
Latest Update 11:55 Thursday 26th January: All shared email services are online and active since 3am and service has been stable, we continue to monitor the platform. We will post further updates if needed. We are currently investigating some performance issues on our QMail service which is resulting in slower than usual mail delivery and […]
Scheduled maintenance Saturday 10/12/2016 on Qmail platform
We will be performing essential software patches to our Qmail storage platform tomorrow (Saturday 10/12/2016 23:00) in conjunction with our storage partners. This will require a reboot of the storage nodes to allow the patch to be applied and will result in the mailboxes being unavailable for the duration. Inbound email will be queued and […]
Scheduled maintenance; Blacknight.com website, shared hosting IMAP/webmail
We will be performing scheduled maintenance at approx 6am, Friday 9th Dec. Work is expected to last no more than one hour. During this time, our website www.blacknight.com will be inaccessible. Additionally webmail.blacknight.com and altmail.blacknight.com will be unavailable. During this outage our Open-Xchange webmail, direct pop and imap services will be unaffected. Hosted Exchange and […]