Summary: A backend storage service needs to be restarted urgently and this can’t be done online, it requires that we shutdown the email services for mail.blacknight.com for up to 60 minutes. When: This work will take place tomorrow morning 26/01/2022 between 02:00 and 03:00
Archive | Email
mail.blacknight.com – 60 minute outage for essential maintenance
Summary: A backend storage service needs to be restarted urgently and this can’t be done online, it requires that we shutdown the email services for mail.blacknight.com for up to 60 minutes. When: This work will take place tonight Tuesday 24th of August between 22:00 and 23:00
Issue sending mail on our shared hosting email
Summary: We are investigating an issue when sending email on shared, returning an error: wrong response from throttling daemon This is being investigated by our engineers and an update will follow shortly. Update: 11:17am this issue is resolved. The mail servers briefly lost communication with a daemon used for email accounting purposes.
pop(s), imap(s) and qmail cluster service partial outage
Summary: Today at around 16:10 the NFS traffic destined for our mail storage system dropped complete from it’s usual 1000Mbit/s to less than 50Mbit/s – at this point our mail servers began queuing NFS reads/writes and we started seeing a backlog in logins, email sending etc. Thus resulting in very slow performance and eventually the […]