We are aware that Microsoft is currently blocking some email delivery from our shared hosting email relays to some of their email services including Hotmail.com and Outlook.com We are working to resolve this issue by addressing the cause of the blocks and we are adding more email relay servers. We are also in contact with […]
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Windows shared hosting hardware issue – affecting pemwinweb68,71-73
pemwinweb68pemwinweb71pemwinweb72pemwinweb73 These hosts are currently offline due to hardware failure. Update 12:23 : pemwinweb68, pemwinweb71 and pemwinweb72 are now all back online. Still working on pemwinweb73 Update 12:28 : pemwinweb73 is now back online. An engineer is currently investigating the cause and an update will follow shortly.
Firewall Maintenance
We are scheduling a maintenance window to migrate Hosted Exchange to a new firewall cluster in BT Citywest. Downtime for this migration should be under one minute. Date: 2020-01-16 23:00 – 2020-01-17 01:00 UTCData Centre: BT CitywestImpact: Hosted Exchange
Network Freeze from Friday 13th December
We are advising our customers that the annual network freeze for the 2019 /2020 Christmas period will begin on close of business Friday 13th December ending 2nd January. During that time there will be no planned maintenance work undertaken on the network infrastructure or cloud infrastructure. Any outstanding customer orders for dedicated servers will be […]