The hardware node which host the following servers is offline, an engineer is investigating: pemwinweb27 pemwinweb28 pemwinweb29 pemwinweb30 pemwinweb31 Update 17:10: All servers are now back online
Author Archive | Alan O'Reilly
Shared Mail performance degraded
Our Shared Hosting Mail platform is seeing degraded performance at present, we are investigating the issue with the vendor. We will provide an update once we have further information. Update 16:25: The platform is stable but performance has not yet returned to normal levels, we continue to investigate.
Pemvzmps91 offline
The hardware node pemvzmps91 which hosts pemlinweb71 and pemlinweb72 has gone offline, an engineer is investigating. Update 17:45: Servers are now back online
Customer service reduced hours
On Tuesday the 1st of December we will be holding an internal staff meeting which will mean customer service staff will not be available between 9am and 10am. You may still submit a ticket via https://help.blacknight.com and normal operations will resume at 10am