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Author Archive | Alan O'Reilly

blacknight-training

Customer service reduced hours

On Tuesday the 1st of December we will be holding an internal staff meeting which will mean customer service staff will not be available between 9am and 10am. You may still submit a ticket via https://help.blacknight.com and normal operations will resume at 10am

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Emergency Maintenance

pemlinweb135 and pemlinweb136 emergency maintenance

The hardware node which hosts pemlinweb135 and pemlinweb136 required an emergency reboot and a result the raid array needs to rebuild. We are taking the servers offline to allow the rebuild to complete. The servers will be back on at approximately 08:30am What is affected: Pemlinweb135 78.153.216.48 78.153.216.243 78.153.217.6 78.153.216.193 78.153.216.128 Pemlinweb136 78.153.216.49 78.153.216.245 78.153.216.247 […]

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Scheduled Maintenance

Preventative maintenance on shared mail cluster

Tomorrow (Friday) night 18/09/2015 at 22:00 we will be performing preventative maintenance on the shared Mail storage system in partnership with our storage vendor.  This is to install an update to the Nexenta platform. We are allowing 2 hours for the maintenance window which will begin at 22:00 but services should be back online within […]

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