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Blacknight Hosting Network Status stopping support for older browsers and clients

As part of ongoing security measures Zendesk, the providers of our helpdesk, are stopping support for older TLS versions, TLS 1.0 and 1.1.  This means if you are using a very old browser or mobile client you will no longer be able to access the helpdesk until you upgrade.


Affected browsers and mobile clients are anything older than:

  • Internet Explorer 11
  • Mozilla Firefox 27
  • Google Chrome 30
  • Apple Safari 7
  • iOS 5.1
  • Android 5 Lollipop

Please note that you can still contact us via email at [email protected], livechat, or phone should you have anything you need help with.


Notification Type:

Security Notice

Affected Services: