As part of ongoing security measures Zendesk, the providers of our help.blacknight.com helpdesk, are stopping support for older TLS versions, TLS 1.0 and 1.1. This means if you are using a very old browser or mobile client you will no longer be able to access the helpdesk until you upgrade. Affected browsers and mobile […]
Author Archive | Tara Kelly
We are currently experiencing a network-related issue in our Carlow data centre. All services and servers hosted in this data centre may experience intermittant connectivity issues. We will update this post as soon as we have more information. Update : 13:00 – The network has stabilised – we are still investigating the root cause […]
We are currently experiencing issues with the Basekit sitebuilder. We hope to have service restored as soon as possible, but at the moment there is no access to the Basekit Site Builder to edit or create websites. Update: service has been fully restored now.
We are currently experiencing issues on one of our shared linux webservers – pemlinng007.blacknight.com. You can see if your website is on this server using the Find My Server tool linked above: http://check.blacknight.tech/ We hope to have service restored as quickly as possible. Update – 10:14: Service has been fully restored now.