We will take the server offline to perform an emergency maintenance on the hardware. Expected downtime is approximately 30 minutes.
Archive | Blacknight
Customer service reduced hours
On Tuesday the 1st of December we will be holding an internal staff meeting which will mean customer service staff will not be available between 9am and 10am. You may still submit a ticket via https://help.blacknight.com and normal operations will resume at 10am
Cloud1 control panel maintenance
Summary: On Thursday 26th between 06:00 and 08:00 our Cloud provider L3 team will perform some maintenance on our database to fix an issue we’ve encountered with zombie logical volumes. This requires them to shutdown the control panel, dump the database and modify the database structure. We estimate that our cloud CP will be unavailable […]
Network Upgrades – Dublin
We are scheduling three maintenance windows to perform IOS-XR upgrades on three core routers in Dublin. Traffic on these routers will be moved to an alternate node in each location during the maintenance. To facilitate this, we will need to temporarily shut down peering and transit sessions. Date: 2015-11-26 01:00 – 2015-11-26 06:00 UTC Data Centre: Telecity DUB2 Impact: INEX LAN1 Update: 09:00 Thursday 26th: This window […]