The provider has confirmed that all phone issues are now resolved.
We are currently experiencing issues with inbound calls to 1850 929 929 and +353 (0)59 9183072 due to an issue with the service provider.
The provider is currently investigating and will provide us with an update when available. Please use [email protected] / [email protected] or live chat if you require urgent technical/sales support.
Our Telephony provider have confirmed this is a Core Telephony network issue.
Estimated time to fix is now 15:00, however we cannot guarantee that full service will be restored at this time.
Please note that this issue is a nationwide multi operator issue impacting all carriers & networks nationally.
Overview of issue:
Our telephone line provider is currently experiencing an issue affecting incoming phone calls for mobile and 18XX and possibly other telephony services for all customers.
Incoming phone calls for mobile and 18XX and possibly other telephony services for all customers.
Full extent of the impact is under investigation.
Incident Start time: