Update:
The provider has confirmed that all phone issues are now resolved.
Hi
We are currently experiencing issues with inbound calls to 1850 929 929 and +353 (0)59 9183072 due to an issue with the service provider.
The provider is currently investigating and will provide us with an update when available. Please use [email protected] / [email protected] or live chat if you require urgent technical/sales support.
Update: 14:45
Our Telephony provider have confirmed this is a Core Telephony network issue.
Estimated time to fix is now 15:00, however we cannot guarantee that full service will be restored at this time.
Please note that this issue is a nationwide multi operator issue impacting all carriers & networks nationally.
Overview of issue:
Our telephone line provider is currently experiencing an issue affecting incoming phone calls for mobile and 18XX and possibly other telephony services for all customers.
Services impacted:
Incoming phone calls for mobile and 18XX and possibly other telephony services for all customers.
Full extent of the impact is under investigation.
Incident Start time:
02/09/2015 10:30
Next Update:
15:15